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As part of his involvement in the EU Consumer Protection Cooperation network (CPC), the Danish Consumer Ombudsman recently swept a number of online airline...

Imagine a telephone company which has billed call rates incorrectly for a period of time – i.e. the standard contract terms for maybe thousands of consumers...

Consumer confidence and safety are of vital importance if consumers are to fully embrace the opportunities and freedom arising from easy access to the...

In March 2007, the new Danish Consumer Ombudsman Henrik Øe presented his supervision strategy and objectives to the public.

In January 2007 two anti-spam decisions were passed by the Maritime and Commercial Court in Copenhagen.

Section 9 of the Marketing Practices Act on sales promotions and special offers took effect 1 January 2007. See more about the consequences of this effectuation...

The newsletter this month contains features on the Danish ban on tobacco advertising as well as price quotes in the airline business.

Henrik Saugmandsgaard Øe has been appointed Consumer Ombudsman in Denmark from 1 November 2006. Henrik Øe takes the seat after Hagen Jørgensen, 70, who...

Consumer law also applies to online transactions. With the newsletters below, the DCO brings into focus the legal problems he encountered with Danish online...

On the 9 October 2006, a city court in central Copenhagen reached a decision which in effect is a landmark success for the Danish Consumer Ombudsman who...