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About us

The Danish Consumer Ombudsman is an independent public authority which supervises compliance with Danish marketing law.


Who we are
One of our most important tasks is to ensure that trade, business and public enterprises comply with the Danish Marketing Practices Act and the principles of fair marketing ...

Strategy and vision
Negotiation, dialogue and enforcement are the cornerstones of the Consumer Ombudsman's strategy paper, adopted in 2007.

Complaint procedure
Traders and consumers that are not resident in Denmark also have access to lodge complaints with the Danish Consumer Ombudsman if they come across misleading marketing activities emanating from Denmark or for example receive unsolicited commercial communication.

International cooperation
Find information about the Danish Consumer Ombudsman's international work and partners. International exchange of information remains an important source of inspiration for the DCO in his work.