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The principle of good marketing practice

Good marketing practice in section 1 remains a central standard to be met by all businesses in consideration for consumers and general public interest.

Payment Services and Electronic Money Act

The Payment Services Act took effect 1 November 2009. The Act regulates payment services such as payment transactions, payments made with IT and telecom equipment, money ...

International cooperation

Find information about the Danish Consumer Ombudsman's international work and partners.


The Consumer Ombudsman is highly involved in consumer protection enforcement activities in the EU.