Nordic cooperation

Article

The Danish Consumer Ombudsman works closely together with his Scandinavian colleagues. The similarities in Nordic marketing law, and the way in which it is administrated owe itself to a long tradition of legal cooperation.

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International cooperation

The DCO and his Nordic colleagues have drawn up an agreement to take joint action pursuant to the Injunctions Directive.

See the cooperation agreement

Further Information

Below you can find documents related to the DCO's Nordic involvement.

See also the consumer law enforcement agencies in the other Nordic countries.

Sweden: www.konsumentverket.se

Norway: www.forbrukerombudet.no

Finland: www.kuluttajavirasto.fi

Iceland (The Consumer Spokesman): www.tn.is

Iceland (The Consumer Agency): www.neytendastofa.is

Nordic cooperation also takes on a practical dimension when it comes to adopting joint guidelines which apply in the five countries. See those available in English below.

Ethical and Environmental Marketing Claims, 2005
Guideline on the Marketing of Airline Tickets, 2004
Loyalty Programmes in Marketing, 1997

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See also

Danish Competition and Consumer
Authority European Consumer Centre Denmark

Introduction

To ensure that business and trade complies with the Danish Marketing Practises Act and the principles of fair marketing practises in general is one of the Consumer Ombudsman's most important tasks.

Strategy and mission

Negotiation, dialogue and enforcement are the cornerstones of the Consumer Ombudsman's strategy

Complaint procedures

How to lodge a complaint with the Consumer Ombudsman