ICPEN and ICPEN Europe

Article

In step with the increasingly global nature of commercial practises and the Internet, the DCO has stepped up efforts to cooperate as much as possible with consumer protection enforcement agencies worldwide in recent years.

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International cooperation

ICPEN or the International Consumer Protection Enforcement Network, founded 1992 and presently consisting of more than 30 countries worldwide, including the Nordic countries, the USA, Canada, Australia etc., is one of these forums. It works to combat dubious cross-border marketing activities, and to make it easier to take legal action against offenders, among other things.

See the ICPEN memorandum and protocol (www.icpen.org)

ICPEN Europe was founded in 1999 as a European forum for national authorities responsible for the implementation of European consumer law. Members of this forum discuss viewpoints and look for joint ways to approach problems which may arise from the implementation of harmonised European law.

You can find more information about Danish national activities in the years from 2005-10 in the reports below:

Danish National Report - ICPEN the Netherlands 2010

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See also

Danish Competition and Consumer
Authority European Consumer Centre Denmark

Introduction

To ensure that business and trade complies with the Danish Marketing Practises Act and the principles of fair marketing practises in general is one of the Consumer Ombudsman's most important tasks.

Strategy and mission

Negotiation, dialogue and enforcement are the cornerstones of the Consumer Ombudsman's strategy

Complaint procedures

How to lodge a complaint with the Consumer Ombudsman