International cooperation

Find information about the Danish Consumer Ombudsman's international work and partners. International exchange of information remains an important source of inspiration for the DCO in his work.

Nordic cooperation

The Danish Consumer Ombudsman works closely together with his Scandinavian colleagues. The similarities in Nordic marketing law, and the way in which it is administrated owe itself to a long tradition of legal cooperation.

EU

The Consumer Ombudsman is highly involved in consumer protection enforcement activities in the EU.

ICPEN and ICPEN Europe

In step with the increasingly global nature of commercial practices and the Internet, the DCO has stepped up efforts to cooperate as much as possible with consumer protection ...

OECD

On this page you can find more information about the DCO's involvement in the OECD. The DCO is national contact point in Denmark in relation to the 'Cross-border Fraud Guidelines'.

International combat against spam

The Consumer Ombudsman is involved in the international combat against spam via his participation in the Contact Network of Spam Authorities amd London Action Plan.

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See also

Danish Competition and Consumer
Authority European Consumer Centre Denmark

Introduction

To ensure that business and trade complies with the Danish Marketing Practices Act and the principles of fair marketing practices in general is one of the Consumer Ombudsman's most important tasks.

Strategy and mission

Negotiation, dialogue and enforcement are the cornerstones of the Consumer Ombudsman's strategy

Complaint procedures

How to lodge a complaint with the Consumer Ombudsman