About the Consumer Ombudsman

The Danish Consumer Ombudsman is an independent public authority which supervises compliance with Danish marketing law.

Contact us

Find information about how to contact the Consumer Ombudsman and other relevant consumer authorities and organisations in Denmark.

About the institution

To ensure that trade, business and public enterprise of an equal status comply with the Danish Marketing Practises Act and the principles of fair marketing practises in general...

How to lodge a complaint

Traders and consumers that are not resident in Denmark also have access to lodge complaints with the Danish Consumer Ombudsman if they come across misleading marketing activiti...

Supervision and strategy paper

Negotiation, dialogue and enforcement are the cornerstones of the Consumer Ombudsman's strategy paper, adopted in 2007.

Organisation

Ministerial Order no. 173 of 26 February 2007 concerning the rules governing the organisation of the Danish Consumer Ombudsman institution.

Below you can find information about the Danish Consumer Ombudsman's international work and partners. International exchange of information remains an important source of inspiration for the DCO in his work.

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See also

The Danish Consumer Agency European Consumer Centre Denmark

Introduction

To ensure that business and trade complies with the Danish Marketing Practises Act and the principles of fair marketing practises in general is one of the Consumer Ombudsman's most important tasks.

Strategy and mission

Negotiation, dialogue and enforcement are the cornerstones of the Consumer Ombudsman's strategy

Complaint procedures

How to lodge a complaint with the Consumer Ombudsman