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Danish Consumer Ombudsman
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About the Consumer Ombudsman
Printed the 18-04-2015 06:51:38
Danish Marketing Practices Act
The Marketing Practices Act is the single most important piece of legislation to be observed by Danish business and trade when planning the content of their marketing activities.
Payment Services and Electronic Money Act
The Payment Services Act took effect 1 November 2009. The Act regulates payment services such as payment transactions, payments made with IT and telecom equipment, money withdr ...
Guidelines and guidances
One of the Consumer Ombudsman's most important tasks is to communicate the do and don’ts of marketing law to business and trade.
The Consumer Ombudsman is highly involved in consumer protection enforcement activities in the EU.
Find information about the Danish Consumer Ombudsman's international work and partners.
Statements and Observations
Below you can find observations on various issues made by the Danish Consumer Ombudsman in speeches, articles and statements. Included are also documents which indirectly represent ...
To ensure that business and trade complies with the Danish Marketing Practices Act and the principles of fair marketing practices in general is one of the Consumer Ombudsman's most important tasks.
Strategy and mission
Negotiation, dialogue and enforcement are the cornerstones of the Consumer Ombudsman's strategy
How to lodge a complaint with the Consumer Ombudsman
For more information about consumer issues (external sites):
> Danish Competition and Consumer
> European Consumer Centre Denmark
Content on the website
The EU airline sweep: Status on enforcement activities
Airline carriers and flight booking sites under scrutiny
Mid-term results from joint EU sweep reveal trends in non-compliance in the airline business
Airline web sites use misleading price indications
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